Privacy Policy

Your privacy is important to us. It is the policy of The Grand Bahama Port Authority and Port Group of Companies (“The Group of Companies”) to respect your privacy and safeguard any information we may collect from you across our website, https://gbpa.com, and other sites we own and operate.

The Group of Companies is committed to processing data in accordance with its responsibilities under the Data Protection (Privacy of Personal Information) Act 2007 (“the Act”).

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used.

The data collected is relevant, accurate and, where possible, kept up to date; reasonable steps are taken to ensure that personal data that are incorrect are updated or rectified.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we will protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We do not share any personal identifying information publicly or with third-parties and access to personal data is limited to personnel who need access, including data processors who are defined under the Act. There is no sharing of information, except when required to do so by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Freeport Report Mobile App:

The Grand Bahama Port Authority, Limited is using SeeClickFix, an online and mobile service request system, to power its mobile app (Freeport Report)  and reporting forms.  SeeClickFix is an application that allows residents of Freeport, Grand Bahama to report non-emergency related issues within the City of Freeport.  SeeClickFix can be used via the web on a desktop computer, laptop, mobile phone, or tablet.  SeeClickFix is a public application.  The description entered will be visible to the public.  Your display name will also be visible unless you choose to submit as Anonymous.  Your email address will never be displayed publicly.

This policy is effective as of 27 January 2020.